- Exness Account Verification Process
- Document Requirements for Exness Verification
- How Long Does it Take to Verify an Exness Account?
- Possible Problems in Exness Verification and How to Solve Them
- Advantages of a Verified Account on Exness
- Privacy Rules and Verification on Exness
- Tips for Quick Verification on Exness
- FAQs
Exness Account Verification Process
Verification is not a one-time action, but an important process that involves a thorough check in several stages. He is needed not only by the broker, but also as a regulator who operates in accordance with current legislation. Verification is also necessary for platform users if they want to avoid the risk of account hacking and the broker’s refusal to cooperate.
If the client does not have the right to trade, they will not be allowed access to the financial market. The reason for refusal can be the trader’s minor age or their place of residence. Therefore, verification consists of checking the user’s account and address.
Uploading Documents
During verification, the regulator can rely only on official documents that prove identity. You must provide documents, and they will serve as confirmation that the account belongs to you. Their loading is performed at a certain stage of identity verification:
- Visit the official website of the brokerage company.
- Register Exness account. If it’s already created, log in by entering your email and password, and then access it.
- Click on the information panel and select from the list of options the term that indicates the verification of the account.
- Confirm your email activity by clicking on the link. This also applies to the mobile phone number that you provided as the primary contact information during registration. All contact information must be active to avoid creating obstacles for verification.
- Fill out the economic section of the profile. Indicate your experience in trading. Give the broker limited access to the history of your recent transactions.
- Fill out the profile with personal information so that it completely matches the details of an official document. You need to specify your age, last name and first name, address, country of residence, and postal code.
- Upload digital images of documents that must be of a state-approved format. That means to comply with the format of documents issued by the executive bodies in your region. As proof of identity, a passport or ID cards, driver’s licenses will suffice. From the list, select the country where the documents were issued.
In addition to uploading official identity documents, you also need to provide other proof of your place of residence. For this, you can attach copies of bank account statements, receipts for
Awaiting Verification
Once you’ve filled out your profile and uploaded the documents, make sure you haven’t missed anything and click the “Next” button. You will see a notification that the documents have been accepted and their verification has begun. The verification time is 1-3 business days. Typically, if the documents and information are all in order, this time is sufficient for the brokerage company’s employees to verify that you meet all the criteria.
Verification Status Notification
You can periodically check the verification status by logging into Exness account and going to the “Profile” section. Upon its completion, you will ensure that the account has successfully passed verification. This will also be evidenced by the removal of deposit limits and the ability to use available payment methods.
Access to Account Features
After verification, you gain access to all options and trading tools, as well as account functions. This is the ability to manage accounts, deposit and withdraw funds on Exness, submit applications, track the execution of orders, and information about contracts.
Document Requirements for Exness Verification
Approach the verification process responsibly, preparing documents that verify your identity and confirm your address. Ensure that the documents meet specific requirements:
- Issued by the government authorities of the country in which you reside.
- The documents are current and valid.
- The full name listed in the documents completely matches the information you provided at registration.
- On such state-issued documents as a passport, driver’s license, or national ID, your clear photograph is visible. Please note that an additional check via video call may be required.
Identity Document
The documents must be issued by the authorized executive bodies of the region where you are registered or have recently lived and are a resident. A passport, any official ID, driver’s license, or identification card will suffice. A digital copy can be a photograph or scan of the original document. Sending an image taken from a copy of documents is a bad idea that can lead to verification being denied. The documents must be valid at the time of verification, meaning they should not have expired. It should clearly display your first and last name, and a photograph of your face that allows for easy identification of the individual. The document must necessarily display the date of birth, as proof that the user is of legal age.
Document Proving Residential Address
You need to provide additional proof of your residence. The brokerage firm has clear rules that specify which countries’ citizens can obtain the status of an Exness client. To confirm the current status of your address, copies of documents such as bank statements, official bills, utility payment receipts, and executive letters will be helpful. Any of these documents will suffice, provided that they are dated no more than three months ago. The current address, your first name, and last name should be clearly legible on the correspondence.
Requirements for Scanning and File Sizes
Before uploading documents, ensure that the sizes of the digital copies match the permissible file sizes. In the “Download” section, the size requirements will be specified. Photos and scans must be in color, include all four corners of the document, and key details. The official name, date of birth, photograph of the document holder, and their signature must be clearly visible. If there is a protective hologram or other important elements, they must have a certain resolution.
How Long Does it Take to Verify an Exness Account?
Specialists at the brokerage firm manually check all documents, comparing their data with the information provided by the trader. Due to the thoroughness and specificity of the verification procedure, it requires time, which usually takes up to three business days.
Factors Influencing Wait Time
The verification period may extend up to 5 days if certain issues arise during the check, such as non-compliance with documentation requirements. The waiting time may be extended due to the verification falling on the weekend. The duration of the check also depends on the current workload of the customer support service.
Possible Problems in Exness Verification and How to Solve Them
The broker tried to make the authentication process simple and understandable. But it’s not possible to completely avoid problems, and some obstacles may arise on the way to verifying your account. Let’s consider the problems that one might encounter most frequently and discuss how to solve them.
Incomplete or Incorrect Documents
If there are discrepancies in the documents and the personal account, the client will be denied verification. This can be seen as a deliberate exchange on the part of the trader. You must provide your own documents in a detailed format, with the number of pages containing all the necessary information. If your verification was rejected, please go to your profile and upload complete, up-to-date documents.
Technical Issues with Uploading Documents
If technical issues arise that are not related to the quality or quantity of uploaded documents, check your connection quality, clear your cache, and delete cookie files. If these measures did not help, contact customer support by calling or writing to the virtual assistant.
Additional Checks
The additional level of verification involves conducting a video call. If you are asked to answer a video call during the verification process, show your face and hold your document open next to you. This will allow you to confirm your account and complete the verification stage.
Problems with Personal Data
Sometimes, the information that a user of a brokerage platform has provided in their profile does not match the official information from the documents. It is necessary to carefully review the entered information and cross-reference it with documentary data. It’s possible that a mistake was made accidentally. If that’s the case, correct what you’ve written and go through the check again.
Communication Delays
An invalid phone number or an outdated email address can also be the cause of verification issues. Please provide only current contact information to receive messages on your phone and emails from Exness staff.
Can Exness be Used without Verification?
You have the full right to refuse to undergo verification. You will have access to the financial market, but strict restrictions will remain in place. Without passing verification, the limit on deposits and withdrawals will be significantly restricted, and you will not be able to use trading options and tools. And since you are not considered a client of the trading platform without account verification, you will not be able to receive full service. Conducting transactions without documents is unsafe and difficult. Therefore, you will still have to undergo a check for normal operation.
Advantages of a Verified Account on Exness
Account verification offers the following benefits:
- Enhanced account protection.
- Reducing trade costs.
- The ability to make large purchases and the reduction of transaction restrictions.
- Fast execution of financial transactions.
- Expanded range of trading assets.
- The ability to use different trading strategies.
- A guarantee that no one else will be able to access your account and trading accounts.
- Access to a large number of products.
- The opportunity to receive service from the best trading platforms.
- 24/7 access to customer support service.
Privacy Rules and Verification on Exness
The brokerage company strives to provide its clients with high-quality service, including high security of personal information. Your privacy is important, and Exness takes it seriously. We use modern technologies to protect against fraud and fraudulent activities, such as two-factor authentication, to adjust access to your account and personal accounts. To verify authenticity and protect your account, we are conducting verification without disclosing your personal information to third parties.
Tips for Quick Verification on Exness
Follow simple recommendations that will help you go through the verification process quickly, without delays and problems:
- When filling out the profile questionnaire, carefully check the information for any errors, inaccuracies, and discrepancies with documentary data.
- Prepare a high-quality digital image of the documents, ensuring it is not blurry and all information is clearly legible.
- Upload only those documents that are accepted for verification.
- Attach documents that can verify your address.
- If necessary, agree to real-time video calls.
FAQs: Exness Account Verification
Why is it important to verify your account on Exness?
Verification ensures the protection of financial transactions, assets, and income, as well as removes restrictions on deposits.